What is EagleDesk?
EagleDesk is a multi-tenant software designed for GDPR compliance for Austrian temporary staffing (temporary agency work under the AÜG). Staffing agencies run their entire operation in one place: recruiting, dispatch and matching, time tracking, invoicing and cash book, compliance deadlines, §11/§12 documents, the Employee Web App and the customer portal — with field-level encryption of sensitive data and EU hosting.
Why a replacement for classic desktop industry software?
Many staffing agencies work with Windows programs that need their own server, an SQL database, Office/database licences per workstation and, for branches, Remote Desktop access. EagleDesk runs in the browser: operation, updates, backups and encryption are included, and every location and device is connected directly.
Is EagleDesk available yet?
Yes. The open beta with real customers has been running since 19 October 2026. We set up access after a personal conversation — there is no self-registration. On the features page, every item is labelled “Available now” or “In development”.
Do I need to install anything?
No. A current browser is enough — on a PC, Mac, tablet or smartphone. You need no server, no SQL instance and no Office licence. The Employee Web App and the customer portal can be added to the home screen.
Who is the software for?
For staffing agencies and personnel-service providers that lease out workers commercially. The application is tailored to the workflows of Austrian temporary staffing: from the client enquiry through dispatch and assignments with assignment numbers to hour approval, invoicing and the legally required documents.
Does EagleDesk cover the whole flow from enquiry to invoice?
Yes. Client demand is captured in the enquiry funnel, suitable workers are dispatched via skill matching and scheduled on the board. Hours worked run through a time account, are approved by the client in the customer portal and turned into invoices at the push of a button — including a cash book under the Austrian BAO and multi-stage dunning.
Does EagleDesk run payroll?
No, not in live operation. EagleDesk prepares payroll data and hands it over to external payroll (tax adviser or payroll office). Payroll runs per month and employment relationship are trial runs for checking — income tax in them is a placeholder or a trial calculation based on a tariff the business maintains itself and that is labelled as such. Filings with authorities and wage payments are deliberately not included.
Does EagleDesk create §11 AÜG employment contracts and §12 AÜG assignment notices?
Yes. From the master data and assignment data entered, the software automatically generates §11 employment contracts and §12 assignment notices as print-ready PDFs — without retyping. A document generator with versioned templates covers further paperwork.
Is EagleDesk GDPR-compliant?
EagleDesk is designed for GDPR compliance. Sensitive fields such as the social-security number, date of birth and address are encrypted field by field (CipherSweet/AEAD) with a separate derived key per tenant. Findings, sick-leave reasons and accident descriptions (Art. 9) and uploaded documents are stored encrypted, hosting is within the EU, an audit log records changes without logging sensitive fields such as name, address, social-security number, IBAN or findings in plaintext, and automatic erasure deadlines delete expired records daily – for employees from the deletion date entered in their record – unless a retention duty applies (GDPR Art. 17). Compliant operation also requires the staffing agency’s organisational measures, such as a data-processing agreement.
Where is the data hosted?
In a data centre in Germany, i.e. within the European Union. We process business data in the EU; optional services such as web push or the map view may involve delivery or request data outside the EU. The database and encrypted documents are backed up daily with an integrity check.
What security and access features are included?
App-based two-factor authentication (TOTP) in the office and in the Employee Web App, a clearly separated, role-based permission model, an enforced password change on first login (in the Employee Web App and customer portal too), encrypted sessions and enforced HTTPS/TLS.
How do I move from my current software to EagleDesk?
Clients, contacts and open assignments can be imported via CSV – with a dry run and a per-row error list. Employee master data comes in through a separate CSV import; rows with errors are reported with their row number. We plan setup, training and parallel operation up to a cut-over date together — details on the “Migration” page.
How much does EagleDesk cost?
Prices on request: you receive an individual quote for your plan (Premium, PremiumPlus or Premium All In). Beta conditions for contracts starting by 31 March 2027: 20% discount on all prices, fixed price for 2 years.